FAQS

If you’re unsure where to begin, we recommend booking our Consultation & First-Time Visit. This service allows us to evaluate your skin in-depth and determine the most effective treatments for your concerns—no guesswork required.

Yes, OBA is currently welcoming new clients. Availability is limited to ensure each client receives a personalized, high-touch experience.

Yes. All new clients begin with a comprehensive consultation or a consultation-based first visit. This allows us to fully assess your skin, discuss your goals, and create a customized treatment and home-care plan tailored specifically to you. Thoughtful skin care starts with intention.

Your first visit includes an in-depth skin analysis, lifestyle and product review, and a customized treatment plan. Depending on your skin’s needs, a treatment may be performed the same day. You’ll leave with clarity, confidence, and a strategic path forward for your skin.

Yes. Virtual consultations are available for clients seeking guidance on treatments or home-care routines from afar. These are ideal for maintenance planning, product recommendations, or pre-booking support.

Appointment lengths vary depending on the service booked, typically ranging from 45–90 minutes. Consultation-based appointments may be slightly longer to allow time for assessment and education.

While some clients notice improvement after one session, optimal and lasting results are achieved through a series of treatments combined with proper home care. Your recommended timeline will be discussed during your consultation and tailored to your skin’s needs.

Yes. OBA specializes in corrective skin care, including acne management, barrier repair, pigmentation, texture, and overall skin health. Programs such as Acne Bootcamp are customized and results-driven, requiring commitment both in-studio and at home.

Absolutely. Many treatments can be safely combined or enhanced with add-ons such as Glacial or CO₂ Lift Pro to elevate results. Combination treatments are always determined based on your skin’s condition and goals.

Yes. Product purchases are available with or without a treatment. For best results, we recommend a consultation to ensure your home-care routine is properly aligned with your skin’s needs.

Yes. Home care is a critical part of achieving and maintaining results. Every client receives personalized product recommendations designed to support and extend their in-studio treatments.

We kindly ask for at least 48 hours notice for cancellations or rescheduling. Appointments canceled outside of this window will be subject to a fee. This policy allows us to respect both our time and other clients seeking appointments.

Late arrivals may result in a shortened treatment time to remain respectful of scheduled appointments. In some cases, services may need to be rescheduled and may be subject to a fee.

Yes. Skin is not transformed in a single visit. Consistency, both with in-studio treatments and home care—is essential for long-term, visible results. At OBA, we focus on progressive skin health, meaning each appointment builds upon the last to strengthen, correct, and refine the skin over time.

Yes, treatment packages and skin programs are available for clients committed to long-term results. These options are discussed during consultations to ensure alignment with your goals.

Yes. Digital and physical gift cards are available and make a thoughtful gift for anyone investing in their skin.

For the most seamless experience, please contact us through our website form, by email at skin@olgabelleaesthetics.com, or by phone at (336) 582-6627. Responses are provided during regular business hours.

Yes. OBA occasionally hosts exclusive events, launches, and client appreciation experiences.

Follow us on Instagram and subscribe to our email list to receive early access to announcements, events, and limited offerings.

Due to the professional nature of our products, all retail sales are final. If you have concerns about a product or experience a reaction, please contact us so we can guide you appropriately and adjust your routine if needed.

OBA operates strictly by appointment only for all services to ensure a calm, unrushed, and personalized experience for every client.

Clients are welcome to stop by during regular business hours to purchase skin care products—no appointment is required for retail purchases. If you have questions about your routine or would like personalized product guidance, we recommend booking a consultation to allow for a more intentional and thorough experience.

OBA accepts major credit and debit cards, as well as cash. For cash payments, we kindly request exact amounts whenever possible. We also offer Afterpay for select services and retail purchases, allowing you to enjoy your treatments now while paying over time. Payment is required at the time of service.

To reserve your time and ensure a seamless, uninterrupted experience, OBA requires a card on file for all appointments. This allows us to protect your scheduled visit and maintain fairness for all clients, while providing flexibility to reschedule or modify your appointment in accordance with our cancellation policy. Your card is not charged at the time of booking—only if a late cancellation or no-show occurs.

All orders are carefully reviewed and processed within 1–3 business days. Once your order ships, a tracking email will be sent so you can follow your package every step of the way. We appreciate your patience as a small, high-touch business—each order is handled with care.

If an item in your order is currently out of stock, we will notify you promptly. Your order can be held and shipped as soon as the item becomes available, or we can offer alternative options if desired.